1. What payment methods do you currently accept?
We currently accept payment via Paypal, Bank Transfer, Western Union and Credit/Debit Card.
2. How can I check my order status?
If you want to track the status of your order, like where is your order, when you will receive your order, whether your order has been dispatched yet, please log in first and click My Orders at any page of the website.
3. Are there any additional fees involved in shipping?
In some cases, your destination country may charge customs duties or other taxes. We have no control over these charges as customs policies vary widely from country to country. Please check with your local customs office for further information.
4. Where can you ship to?
We ship worldwide. There may be particular locations that we might require additional information to ship to, However, if such a rare event were to occur, we will get in touch with you ASAP.
6. What is your Return Policy?
If seeds fail to leave China, we will refund your payment 100%. But if seeds fail to reach you due to customs problem on your side which we were not informed in advance, we will not be able to bear any loss, and no refund will be made.
7. Do you offer expedited shipping?
No we do not offer expedited shipping.
All Seeds orders are delivered from Chinese warehouse, and it takes about 10-25 days.
8. Can I cancel my order?
We often start processing your items within 24 hours of receiving your order. If you want to cancel the order, please email us, we will try to cancel the order for you, but our cancellation policy has some restrictions. If your items have been shipped,unfortunately, the order can not be canceled. If you choose to continue to cancel the order, We do not refund shipping，and you will need to pay 15% of the order amount for the printed item as cancellation fee.
9. How can I track my shipment?
Please contact us, tell us your order number or email, and we will give you U. S. postal service (USPS) tracking number.
10. Does Gardenchamps sell GMO seeds?
Gardenchamps has never bred or sold GMO seeds, and we do not intend to do so in the future.